Get in touch

Tracking information from your order is updated once dispatched from our warehouse, an email confirmation is sent across with all relevant information to allow you to track your delivery. Should there be any issues with your tracking information please feel free to contact us via our 

We do Advise that orders are placed in advance to avoid any unexpected delays. However, you can be given update regarding your order and delivery by contacting us via Customer Support Team page on our website at Contact Us (wackwholesale.co.uk) and complete the short customer services form. Alternatively, you can contact us via our email at marketing@wackwholesale.com

You can use your WACK Credit Account online, at checkout please click “Wack Credit Account” option. This will then be reviewed and you will be contacted to confirm.

Alternately to place an order you can contact us on 01670 734665 and select option 2 to be transferred through to our sales department.

You have 7 days from receiving your order to inform us of any issues or problems that have occurred. To report an issue please visit the Customer Support Team page on our website atContact Us (wackwholesale.co.uk)and complete the short customer services form. A member of our customer services team will get back to you within 48 hours of submission.

No, you do not need an account to place an order with us here at Wack Builders Wholesale, however relevant shipping information and contact details are required at point of sale.

To return an order, please visit the Customer Support Team page on our website at Contact Us (wackwholesale.co.uk) and complete the short customer services form. A member of our customer services team will get back to you within 48 hours of submission.

Please note there is a 7 day returns policy from receipt of delivery.